Terms and Conditions

Terms and Conditions for Hillside Hotel

Welcome to Hillside Hotel. By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before making a reservation or using our website.

General Terms

By accessing the Hillside Hotel website or making a booking, you acknowledge and agree to be bound by these Terms and Conditions. Hillside Hotel reserves the right to modify, update, or amend these terms at any time without prior notice. Continued use of our website or services implies acceptance of the latest version of these terms.

Reservations and Payments

All reservations are subject to room availability and confirmation by Hillside Hotel.
To confirm a booking, guests may be required to provide valid credit/debit card details or make an advance payment as specified at the time of booking.

  • Prices and availability are subject to change without notice until a booking is confirmed.

  • The hotel reserves the right to cancel unconfirmed reservations or bookings with incomplete payment details.

  • Guests must present a valid government-issued ID upon check-in for verification purposes.

Cancellation and Refund Policy

Cancellation policies vary depending on the booking type and rate plan.

  • Cancellations made within the free cancellation period will receive a full refund.

  • Cancellations made after the free cancellation period or in the case of a no-show will be subject to a cancellation fee or forfeiture of the advance payment.
    Please review the cancellation terms at the time of booking for specific details.

Guest Conduct

Guests are expected to maintain decorum and comply with hotel policies throughout their stay.

  • Any damage caused to hotel property by a guest or their visitor will be charged to the guest’s account.

  • Illegal activities, loud disturbances, or behavior that disrupts other guests’ comfort are strictly prohibited.
    Hillside Hotel reserves the right to refuse service or evict guests who violate hotel policies without refund.

Liability Disclaimer

While Hillside Hotel takes all reasonable measures to ensure guest safety and comfort, the hotel shall not be held liable for:

  • Loss, theft, or damage to personal belongings.

  • Injury, illness, or accidents occurring within the property, except where caused by hotel negligence.
    Guests are advised to use the in-room safes for valuables and report any safety concerns to the management immediately.

Use of Website

The content, images, and materials on Hillside Hotel’s website are for informational purposes only.

  • Reproduction, modification, or distribution of website content without written consent from Hillside Hotel is prohibited.

  • While we strive to ensure accuracy, Hillside Hotel does not guarantee that all website information (including pricing and availability) is error-free.

Third-Party Links

The Hillside Hotel website may contain links to external sites. These links are provided for convenience only, and Hillside Hotel does not assume responsibility for the content, privacy practices, or policies of third-party websites.

Force Majeure

Hillside Hotel shall not be liable for failure to perform any obligation under these terms due to events beyond its reasonable control, including natural disasters, government regulations, pandemics, or other unforeseen circumstances.

Contact Information

For any queries or clarifications regarding these Terms and Conditions, please contact us at:
📧 Email: reservation@hillsidehotel.in
📞 Phone: +91 9035254989