Privacy & Policy

Privacy Policy for Hillside Hotel

At Hillside Hotel, we value your privacy and are dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, make a booking, or stay with us. By using our website or services, you consent to the practices described in this policy.

Collection of Personal Information

When you make a reservation or contact us, Hillside Hotel may collect personal details such as your name, email address, phone number, address, and payment information.
We may also collect non-personal information such as browser type, IP address, operating system, and referring website for analytics and website improvement.

We encourage you to review the privacy policies of external websites linked from our site, as Hillside Hotel is not responsible for the privacy practices of third-party sites.

Use of Personal Information

Your personal data is used to:

  • Process your bookings and payments.

  • Communicate confirmations, updates, and promotional offers (only if you opt in).

  • Improve our services and guest experience.

  • Ensure compliance with legal obligations.

Hillside Hotel does not sell, rent, or lease customer data to third parties. However, we may share limited data with trusted service providers who assist us with operations such as payment processing, email delivery, or customer support — under strict confidentiality agreements.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help remember your preferences, simplify navigation, and improve our site’s performance.
You may choose to accept or decline cookies through your browser settings. However, disabling cookies may affect some website functionalities

Data Security

We use advanced security measures to protect your personal information from unauthorized access, misuse, or disclosure. Sensitive data, such as payment details, is transmitted securely using encryption technologies like SSL (Secure Socket Layer).

All information is stored on secure servers and accessible only to authorized personnel.

Information Retention

Your personal information will be retained only for as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, or resolve disputes.

Your Rights

You have the right to:

  • Access or request a copy of the personal information we hold about you.

  • Request corrections or updates to inaccurate information.

  • Withdraw consent for marketing communications at any time.

For any privacy-related requests, please contact us using the details below.

Disclosure in Legal Situations

Hillside Hotel may disclose personal information if required by law or in good faith belief that such action is necessary to:

  • Comply with legal obligations.

  • Protect and defend the rights or property of Hillside Hotel.

  • Ensure the personal safety of guests, employees, or the public.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect new practices or regulatory changes. We encourage you to review this page regularly to stay informed about how we protect your data.

9. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how your data is handled, please contact us at:
📧 Email: reservation@hillsidehotel.in
📞 Phone: +91 9035254989